Drinking Water Service Lines of Unknown Material - Phone Number Correction

New Jersey American Water has scheduled construction crews to be in Plumsted beginning on or about (May 22, 2023) so they can help us to identify service lines of unknown material. New Jersey American Water is committed to finding and replacing all water services with lead or galvanized steel piping, but to meet that goal they must identify service line material where it is unknown.

They plan to assess the service line at your property by performing a “test hole” near the water meter or curb stop in your front yard. The service line is the pipe that connects your home to the water main in the street. A portion of the service line to your residence is owned by New Jersey American Water, while the other portion is owned by the homeowner. One or both portions of the service line may be exposed for inspection. There is no direct, out of pocket cost to you at the time of the replacement. 

Their qualified contractor, Henkels & McCoy, will conduct the “test hole” work on a block-by-block basis. If it’s discovered that a portion of the service line contains lead or galvanized piping, they will work with you to schedule its replacement, including the portion entering the basement or crawlspace. Their goal is to replace 100% of all lead and galvanized service lines under this program.

To take advantage of the service line replacement program, the property owner must sign a consent agreement allowing their qualified contractor to complete the service line replacement work, as it requires access inside the property to complete the connection to your home’s internal plumbing. Service line replacement, permit fees, and restoration associated with this work will be paid for by New Jersey American Water.

At New Jersey American Water, providing safe, reliable water service is a top priority. Each year, they invest millions of dollars in upgrading the water infrastructure to support our continued provision of safe and reliable water service to you. In July 2021, the state of New Jersey enacted legislation for all water service providers to replace utility-owned and customer-owned lead and galvanized water service lines within 10 years. While they routinely test for lead in drinking water and work to keep lead levels below state and federally regulated levels through the use of corrosion inhibitors, they are committed to removing lead and galvanized water service lines by 2031.

For any questions that cannot be answered from the above information or their website, please reach out to the project manager, Brendan D. Devlin at (732) 226-8645.

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